Frequently Asked Questions

Gateway Arts (GA) has implemented enhanced safe management measures including health checks, visitor restriction and the use of SafeEntry to record details of your visit. For more details, please refer to this document here.

For 2020 classes, we will be enrolling children according to the year of their birth. That is, if your child is turning 3 in 2020, he/she is eligible.

For 2019 classes, we will be enrolling children born from 1 Jan 2011 to 31 Dec 2017.

The children will be grouped according to their age; the 3 – 4 year olds in one group, the 5 – 9 year olds in one group according to their gender.

This will be evaluated on a case-by-case basis. Trainers will have to be informed so that they can assess the child’s pace of learning. If you wish to enrol a child with special needs, write in to hello@gateway.sg and we will be glad to assist you.

No, you can sign your child up for one module at a time, or as many modules as you like.

Yes, the coursework is designed to be easy for newcomers to join in and catch up.

Registration for each module closes once the class is full or 1 week before the module starts.

You can register here. Your registration will be confirmed when the payment for the course fee is received.

You may do so by credit card through Peatix. You will receive detailed payment instructions when submitting your registration.

Unfortunately, we have not released any bundle promotions yet.

Trial Session is FREE, limited to 1 Trial Session per child.

Upon signing up for the module, the fee payable would include the trial session, i.e. the fee includes the session attended as well as the remaining sessions of the module.

A 2nd trial is available at $36.00 provided there is a vacancy and subject to approval by Gateway on a case-by-case basis. (Usually reserved for children with special needs.)

Trial sessions are available on throughout the Module, subjected to availability.

Yes, students who are currently enrolled and sign up during the priority registration period will be confirmed for the next module. After the priority registration period is closed, registration will be opened to the public on a first come first served basis. Please check with our administrators on the priority registration period.

Before making payment, kindly inform the administrator if your child is unable to attend any of the sessions. A pro-rate will be considered on a case-by-case basis, subjected to approval by Gateway. Fees are not refundable once payment has been made.

No, there are no make up sessions, so students are encouraged to attend all eight sessions in each module.

Course fees are non-refundable except for absences due to medical reasons. In such cases the refund request will be reviewed, and upon approval only 50% of the paid fees for the missed classes will be refunded, less any credit card administrative costs charged by the bank. A doctor’s letter or medical certificate is required for verification.

If your child missed a session due to medical reasons, we will review the request on a case-by-case basis.

Credits from the missed class(es) due to COVID-19 tighten measures such as Circuit Breaker, Quarantine Order (QO), Stay-Home-Notice (SHN), Leave Of Absence (LOA) or Approved Absence (AA) will be brought forward to the next Module. There are no make-up classes.

Course fees are non-refundable except for absences due to medical reasons. In such cases the refund request will be reviewed, and upon approval only 50% of the paid fees for the missed classes will be refunded, less any credit card administrative costs charged by the bank. A doctor’s letter or medical certificate is required for verification.

Parents are not required and not encouraged to sit in through the sessions. This helps the students grow in independence and confidence.
For children below 4 years who may not be able to use the restroom independently, parents are required to stay in the vicinity to assist if necessary.

To build the child’s independence and confidence amongst other participants of the same age group, parents are advised not to sit-in for the class.

There will be a year-end showcase for parents to see their child’s progress. The year-end performance could be in the form of a recital or a showcase such as a performance at old folks home.

In 2020, the students will be preparing for a recital where each class will be performing on stage. Parents would have to purchase tickets to attend and there will be a separate fee charged for the recital materials such as costumes.

There are two trainers in each class.

The younger classes (3 & 4 years old) can have up to 10 students, while the older classes (5 – 9 years old) can have up to 15 students. The is subjected to change in accordance with the requirements from the National Arts Council (NAC) about safe management measures.

Your child should wear comfortable clothes and shoes that allow him/her to move freely. Please bring along a water bottle.

Please note that only students that continue until the year-end performance will receive a certificate.

The year-end performance could be in the form of a recital or a showcase such as a performance at old folks home.

Parents would have to purchase tickets to attend and there will be a separate fee charged for the recital materials such as costumes.

It is encouraged to exercise punctuality and arrive before dismissal time to pick up the child.

We may take photos or videos of the class in progress from time to time. The photographs and/or videos may be used for publicity, media and archival purposes. By registering for this course, parents and/or guardians grant us their permission to use the photographs and/or videos in any academic portfolio, printed collateral, video, online platform and/or any other promotional material.

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